Resilience

To be able to bounce back from setbacks including unexpected system errors, complex implementations, troubleshooting system and user errors and even certification failures, developing resilience is crucial.

Adaptability

To be able to adapt to the ever changing landscape of Salesforce by acquiring new skills and to be able to collaborate with personnel in multiple departments from technical team members, stakeholders, executive leadership to the end users.

Mindful Executor

To be able to manage multiple complex tasks and responsibilities, wearing multiple hats and managing workload effectively, reducing the risk of burnout.